Concrete Decor Archives — Product News

The HowToVideoLibrary

Video addresses conflicts with customers
Got a client who won’t listen to reason? The HowToVideoLibrary has released the first in a series of legal programs aimed at helping small businesses handle conflicts with clients. The first program is focused on the needs of independent contractors when faced with an adversarial client. The video covers how to file a small claims court suit, specific issues that can make or break a case, and how to win (as well as how to avoid small claims in the first place). The video also explains the difference between winning in small claims court and actually recovering a loss. The bonus section, “Lien Tactics for Contractors,” is broad-based, current information on using liens to secure a project. Lien laws have changed dramatically in the past few years and most contractors are not aware of the changes and how they affect their right to payment for services rendered.

For more information, call Walter Green at (770) 592-3303 or visit the How-To Video Library Web site.

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This Issue

Concrete Decor, Vol. 3, No. 2
April/May 2003

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Other articles in this issue:
Concrete Acrylic Stains
Polymer-modified Cements
Stamping Tools
Estimating Decorative Concrete Work
Contractor Profile: Concrete Works
Manufacturer Profile: Concrete Solutions
Concrete Industry News
Project Profile: Theater Restoration
Product Profiles
Product News
Decorative Concrete Tip

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