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Successful Contractors Offer Good Customer Service

Man jumping on a graph with an upward arrow of improvement.Turning a profit in today’s construction industry is no accident. This is why it is essential — now more than ever — to practice the strong fundamentals that every successful business is built on. I witnessed a perfect example of such a business this fall and it made me rethink my effort as a decorative concrete professional.

Turn a Connection into a Decorative Concrete Sale

Making good connections with people earn you higher numbers in sales.The decorative concrete industry is driven by fascination. Inspiring this fascination in customers is only possible when you connect first and foremost. Unfortunately, this is the number one aspect I see missing within our talented artisans today. Just like your ability to create with color and concrete, there is an art to connecting with architects, designers and owners.

Decorative Contractors and LEED Standards: Why You Should Take Notice

Green building website screenshotGreen building has been making a lot of headlines lately — it seems as if you can’t turn on the TV, read a magazine or attend a conference without hearing about it. You have probably heard the buzz about LEED and wondered how this building rating system applies to you. Green building is the next step for the decorative contractor industry, and LEED will help you and your business take that step

Don't Get Pushed Around by Clients - Get Paid
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A family pushing a car.We all wish that we could tell our customers, “Screw you! I did the work. Pay me!” I know that in my career I have gotten just about every excuse in the book as to why I wasn’t getting paid for my work. By its very nature, the decorative concrete industry that we love so much allows customers to play with our money.

Concrete Decor announces changes in magazine sales force
Getting an Early Start on a Profitable Spring

Cherry blossoms on a sky blue backdrop.For some in the decorative concrete industry, this spring can’t come too early. The doldrums of winter take a toll not only on the pocketbook, but also on our creative juices as artists and promoters.

To Succeed in Decorative Concrete: Be Your Best

Stenciled concrete on an exposed aggregateTo be your best doesn’t mean you have to always do the most difficult concrete projects. It simply means you do your best work on every concrete project.

Automated spray system from Fas-Trak Industries
4 Tips for More Effective Portfolio Images on Your Website

PC showing recent work on the screen and hands on the keyboardLooks are just about everything when it comes to a decorative concrete company’s website, so make sure you have quality images that will help drum up business.

Self-Cleaning Concrete using Photocatalysts

Strong sunlight or ultraviolet light decomposes many organic materials in a slow, natural process. You have seen this process, for example, in the way the plastic dashboard of your truck fades and gets brittle over time.This photocatalyst reacts to light and breaks down dirt, mold and pollution. It keeps concrete clean and cleans up the air at the same time!.

What Considerations To Make When Purchasing A Vacuum

large vacuum with dust collecting featureThe philosophy behind purchasing industrial vacuums for controlling airborne dust is changing in the concrete industry, especially with new federal rules now in place concerning worker exposure to these particles.

Adjusting Your Business and Mindset to the New Normal

Adjusting to the new normal of businessAdjusting the way you do business from this day forward is as important as accepting the fact that the "new normal" is very real. It has nothing to do with giving up. I have been lucky enough to be a decorative contractor for many years, and the new normal as I see it is as follows.

Compete for Work, But Do It Respectfully

Football players practicing in the sunset.One of the major issues that I have noticed in the decorative concrete industry is that most contractors in our business do not seem to have any respect for each other. There are a few exceptions, but for the most part this statement is true across the board.

Game Board tabletop mold and other releases from Proline

Proline Concrete Tools has recently released several new products for the precast industry.

10 Milestones in the History of Concrete

As Southern California contractors,
Rod Sadleir and his brother, Gerry,
were among the first to resurface concrete
with a very thin polymer-cement overlay.Concrete is a remarkable material with origins stretching back to antiquity. Concrete and its primary ingredient, cement, have changed a lot over the years, but the following timeline helps bring the history of this important material into the present day.

L. M. Scofield Co.'s 2014 Decorative Concrete Awards

turtle stained into concreteThe sixth annual Decorative Concrete Awards were announced recently by sponsor L. M. Scofield Co. The contest honors contractors and designers who use Scofield decorative concrete materials.

This year, for the first time, the contest was divided into six categories.

How Did the Extreme Winter Affect Exterior Decorative Concrete?

Affects of extreme winter weather on decorative concreteLarge parts of the United States recently experienced a brutal winter of cold temperatures and record snow and ice accumulations.

Super-Krete's President Honored by Forbes as Concrete Entrepreneur

Super-Krete Tracey LackovichOn Oct. 30, Forbes published an excellent profile of Tracey Lackovich, President of Super-Krete International Inc. When Lackovich was building her company, she was also an NFL cheerleader for the San Diego Chargers.

Case Studies Anchor a New Approach to Product Training

Almost all manufacturers of decorative concrete systems and equipment offer some sort of training on their products. Almost all manufacturers of decorative concrete systems and equipment offer some sort of training on their products. Whether it is a one-hour watch-and-learn or a three-day hands-on class that people pay to attend, these programs have become mainstream in our industry.

Customer Service Continues Long After the Concrete Dries

three river rocks dressed upProblems two years later? The timeline for customer service has no limits.
In this age of customer service, you should never turn your back on a client with a problem.

Giving Your Concrete Business the Flexibility It Needs to Thrive

Contractor using a power trowel to finish a concrete slab.In the free enterprise system, competition selects out businesses that don’t adapt to change or events they can’t plan on. To thrive within this system, your decorative concrete business must maintain a high degree of flexibility.

Floor Flatness and Levelness Can Severely Affect Polished Concrete Pricing

shimmery grey floor with shelves on sideFloor flatness (FF) and floor levelness (FL) are measurements by which architects can hold concrete placement contractors accountable and provide a quality control level during the initial placement of concrete slabs.

Building Relationships with Architects

Building relationships with architects in the construction industryAn underutilized opportunity for potentially creating more jobs and visibility for your company exists within the design community. Architects and landscape architects are key members of the project team for commercial and high-end residential installations.

Favorite Photos from World of Concrete 2005

Staining and coloring concrete making an image of a concrete contractor using a grinder at World of Concrete 2005A few of Concrete Decor's favortie photos from World of Concrete 2005

The Complete Decorative Concrete Contractor

The colors were stains and tinted sealers from Increte, and metal inlay was used on the perimeter.Five veteran contractors and artisans provide insight by explaining where their decorative concrete journeys began, how their skill sets grew and how diversification has affected their careers.

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