The Concrete Countertop Institute has developed a concrete countertop certification program, which is available to any concrete countertop professional. The certification program tests quality of the end product from a client’s point of view using project evaluations, and it evaluates general knowledge and business practices using a written exam. The only cost for the program is administrative fees submitted with the projects and exam.
To complete the program, concrete countertop professionals must submit multiple photos of three projects for paying clients. The photos should depict certain steps of the manufacturing process to demonstrate basic structural integrity, as well as show the finished, installed project. Client contact information is also required, and CCI will interview clients to determine whether the professional used good business practices in estimating and contracting the project and dealing with any problems that occurred. There is also a written examination covering quality standards, basic concrete and countertop knowledge, and sales and marketing practices.
Once professionals complete the program, they will receive a certificate and logo, and they will be listed in a special section on the Concrete Countertop Institute Web site. Annual recertification will be required.