In November, EDCo launched their completely redesigned EDCOinc.com website. Now the company launches “EDCo E-Help.” This multilingual electronic chat feature gives website visitors the opportunity to communicate with EDCO customer support without phones or email. EDCo E-Help is available Monday through Friday from 8:30 am to 5 pm EST. The service is available in multiple languages.
The new website has other features designed to provide visitors online answers and training. These features include a "Product Applications Guide. With this tool, visitors can match their needs with specific EDCo machines and recommended tooling. The "Image Resources" grants customers free access to EDCo product picture downloads for their websites and marketing needs. The website also offers numerous training and how-to videos.
Visitors have a choice of reading EDCoinc.com in English, Spanish, French and German. EDCo is an American manufacturer of surface preparation, professional sawing, drilling and hand held equipment