Problems two years later? The timeline for customer service has no limits.
In this age of customer service, you should never turn your back on a client with a problem.
Business & Technology
From self-cleaning and self-repairing to bendable and glowing, concrete is constantly evolving, regularly bringing technologically improved products to market.
Tips from Concrete Contractors who Embrace Customer Service
Contractors share customer-service tips that help make their businesses successful.
Marketing for Concrete Contractors
Many contractors believe that their workmanship will sell itself, but too often, they depend on referrals. Decorative concrete contractors are artisans, not necessarily salespeople.
Where Have All the (Skilled) Workers Gone?
Having had the opportunity to travel this great nation from coast to coast and visiting many places in between, I’ve heard a common statement about the current state of the construction marketplace in general and the decorative marketplace in particular. Sometimes it is uttered as a rhetorical question.
Game Board tabletop mold and other releases from Proline
Proline Concrete Tools has recently released several new products for the precast industry.
How to Control the Controllable in Decorative Concrete
Surviving the Slowdown. Keeping your decorative concrete business profitable during periods of economic slowdown.
Ashlar Pattern Layout can be Quick and Easy
Over all the years I’ve worked in decorative concrete, I’ve done a lot of basic tile patterns. That’s all I did almost every week for three years as I learned to use my tools. I got so bored doing these that I had to find a way to design something a little different but still easy to lay out.
Automated spray system from Fas-Trak Industries
Fas-Trak Industries has released the Ultra-Spray, an automated spray system that is fully pressurized and designed to save both time and labor dollars. The Ultra-Spray can be used for a number of applications, including curing and sealing compounds, form treatments, finish coats, emulsifiers, dyes and stains. It is ideal for […]
Laticrete acquires L&M Construction Chemicals
Laticrete International Inc., a manufacturer of globally proven construction solutions for the building industry, has announced the strategic asset acquisition of L&M Construction Chemicals Inc. The acquisition will provide Laticrete customers access to new products and technologies while expanding the company’s presence in the restoration and decorative concrete categories. Headquartered […]
Recent
CIM Program Celebrates 30 Years of Developing Future Leaders
SESCO Cement Announces Rick Van Eyk as the CEO
PROSOCO breaks new ground with ICC‑ES listing for Blok‑Guard and anti‑graffiti products
American Concrete Institute Spring 2026 ACI Concrete Convention breaks attendance record in Rosemont, Ill.
Expanding Product Capabilities Following Strategic Acquisitions of Artcrete and Haivala
